Concierge/Doorman Full Time Fri - Mon - 3-11pm

Guardian-Security-Services,-Inc; Washington (District of Columbia); On-site; USD 23,000 - 32,000; Full time

Job summary

Guardian Security Services is seeking an experienced concierge for luxury communities in Washington, DC. The role focuses on delivering exceptional member service at the front desk, maintaining professional relationships, and solving problems with high energy and professionalism.

The position requires excellent communication, knowledge of the local area, and flexibility to cover weekends and evenings. A high school diploma is required, and prior residential concierge experience is preferred.

Qualifications

• High school diploma or equivalent is required.
• Experience as a residential concierge is preferred.
• Experience with building/amenity management software is a plus.
• Excellent written and verbal communication skills are essential.
• Must be able to submit reports and maintain logs.

Responsibilities

• Provide excellent member service at the front desk and maintain professional relationships.
• Operate the front desk efficiently, with high energy and problem-solving focus.
• Maintain logs, create signage, and submit reports as needed.

Skills

Exceptional communication

Customer service

Local area knowledge

Flexibility / weekend availability

Planning & time management

Attendance & punctuality

Background check compliance

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Description

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Pay rate: $20.00 / hr

Schedule and shift: Friday through Monday (3:00pm - 11:00pm)

Qualifications/Requirements:

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Worked with 250+ units (desirable).
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
• Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail oriented and able to handle multiple functions at the same time.

A detailed scope-of-work will be discussed during the interview process.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.

Requirements

• Must display exceptional communication skills.
• Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
• Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.
• Must display strong planning, organizational, and time management skills.
• Ability to maintain exceptional attendance and punctuality standard.
• Upon hire, employee must successfully complete a background investigation and reference check