Doorman (M-F, 12p-8p) - Georgetown, D.C.

Bozzuto; Washington (District of Columbia); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, vision benefits

Paid time off

401k with match

Tuition reimbursement

Diversity and belonging

Job summary

Bozzuto is seeking a Daytime Doorman in Washington, DC to deliver a superior guest experience by greeting residents and visitors, logging packages, and supporting community engagement at our luxury apartment properties.

The role requires 1+ years in hospitality or related fields, a polished appearance, strong customer focus, and the ability to lift up to 25 pounds. Schedule is Mon-Fri 12p-8p with occasional events.

Qualifications

• 1+ years’ experience in a hospitality, retail, travel or hotel environment
• Experience working as a Doorman, Concierge, Guest Services, Front Desk, Ticket Counter, Retail Services role
• A sharp professional appearance
• A customer-focused mentality
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Greet residents and visitors at the property entrance
• Stand at entrance door and greet customers, residents, and guests
• Log, audit, and assist with delivering packages daily
• Resolve and/or follow up on resident needs and directions
• Report safety or security concerns and follow emergency procedures
• Establish knowledge of local attractions and provide recommendations
• Maintain key control log and manage access to elevators and club areas
• Work weekends or evenings as required

Skills

Doorman experience

Concierge experience

Guest services

Front desk

Ticket counter

Retail services

Hospitality experience

Hotel environment

Job description

At Bozzuto, every team member shares a deep commitment to doing good for those around us . We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.

Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.

Primary Responsibilities:

The Bozzuto Daytime Doorman delivers a superior customer experience by assisting and greeting residents and visitors to the property, and contributes to achieving and increasing the property’s targeted resident retention goal by building a sense of community for the residents of Bozzuto’s luxury apartment homes

As a Daytime Doorman (Mon-Fri, 12p-8p), your primary responsibilities include:

• Properly groomed, on time and ready to work when scheduled.
• Know and acknowledge residents by name.
• Stand at entrance door and greet customers, residents, and guests
• Utilize outstanding interpersonal and communication skills
• Maintain a cordial and respectful relationship with the residents, visitors, contractors, vendors and fellow employees
• Remain calm, professional and courteous when handling situations where residents or vendors may be upset or dissatisfied
• Log, audit, and assist with delivering packages daily as needed
• Resolve and/or follow up on resident needs to include assisting residents with directions and securing transportation, etc.
• Report any accident, maintenance issue, safety or security concern immediately; understands the building emergency procedures and their role in an emergency situation
• Establish expert knowledge on community attractions and local amenities
• Provide recommendations to residents
• Maintain accurate key control log and manage online system for resident/guest access to elevators, club areas etc.
• Working weekends or evenings depending on the shift

What You Bring to Us:

• Availability to work Monday and Friday from 12p to 8p, with occasional flexibility for special events
• 1+ years’ experience in a hospitality, retail, travel or hotel environment
• Experience working as a Doorman, Concierge, Guest Services, Front Desk, Ticket Counter, Retail Services role
• A sharp professional appearance
• A customer-focused mentality
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

This position is eligible for additional bonus opportunities.

Salary Range

$48,000—$48,000 USD

When you join Bozzuto, you’re not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.

Working on our team and in this position, you can expect:

• Competitive compensation.
• Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
• Paid leave. We provide 20 days of paid time off plus holidays.
• Retirement planning. We offer a 401k program with a company match.
• Tuition reimbursement. Plus, many other programs to support career development and growth.
• A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.

Bozzuto is proudly an Equal Opportunity Employer.

Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.