Day Shift Shelter Support Specialist

Volunteers of America Northern California and Northern Nevada; Reno (NV); On-site; USD 22,000 - 31,000; Full time

Job summary

Volunteers of America Northern California and Northern Nevada is seeking a full-time Support Staff member for the Nevada Cares Campus in Reno. The day shift runs from 7:00 am to 3:00 pm, focusing on compassionate, non-judgmental service for adults and families experiencing homelessness.

Responsibilities include maintaining safety, coordinating meals and daily routines, documenting incidents, and assisting participants with property and mail tasks.

Qualifications

• Must be CPR and First Aid trained within 90 days.
• Computer skills required.
• Valid Nevada driver’s license preferred.
• Background check required for employment.
• Ability to communicate and comprehend instructions, work with diverse populations.

Responsibilities

• Maintain daily program reports and logs.
• Coordinate meal preparation, bed assignments, showers, and laundry.
• Provide safety coverage and conduct hourly security checks.
• De-escalate crises and provide emergency assistance as needed.
• Maintain cleanliness and safety in dorms and restrooms.
• Assist with participant property management and mail service.

Skills

Teamwork

Oral and written communication

De-escalation

Organizational skills

Analytical decisions

Education

CPR and First Aid certification

Computer skills

Nevada driver’s license preferred

Job description

Volunteers of America Northern California and Northern Nevada is seeking a full-time Support Staff member for the Nevada Cares Campus in Reno. The day shift runs from 7:00 am to 3:00 pm, focusing on compassionate, non-judgmental service for adults and families experiencing homelessness.

Responsibilities include maintaining safety, coordinating meals and daily routines, documenting incidents, and assisting participants with property and mail tasks.