Day-Shift Security Ambassador — Casino & Hotel

Live! Casino & Hotel; Virginia (MN); Hybrid; USD 22,000 - 33,000; Full time

Benefits offered by this job

Bonus structure

Health coverage

Retirement match

Leadership programs

Tuition reimbursement

Discounts on travel

Job summary

Live! Casino & Hotel in Virginia seeks a Security Ambassador to safeguard guests, team members and assets while delivering excellent service. You will verify IDs, explain rules, respond to emergencies and investigate incidents to keep the venue safe and welcoming. The role requires a high school diploma or GED, 1–2 years in security, and a valid driver's license in a fast-paced, smoke-friendly environment.

Qualifications

• High school diploma or GED preferred.
• 1–2 years security experience focused on guest service.
• Ability to work in an alcohol and smoking environment.
• Ability to secure and maintain licensure as required by Virginia Gaming Control Board or Live’s standards.

Responsibilities

• Greet guests with a smile and a warm welcome.
• Check IDs and enforce age, weapons, and prohibited items rules.
• Explain casino and hotel rules and code of conduct.
• Interact professionally with guests and assist with directions.
• Respond to emergencies and assist with incidents or crimes.
• Investigate first reports of injuries and write initial reports.
• Assist in transporting money, chips, and tokens as needed.
• Maintain guest and vendor logs at entry points.

Skills

Customer service

Communication

Time management

Teamwork

Attention to detail

Written reports

Observation skills

Education

High school diploma or GED

Job description

Live! Casino & Hotel in Virginia seeks a Security Ambassador to safeguard guests, team members and assets while delivering excellent service. You will verify IDs, explain rules, respond to emergencies and investigate incidents to keep the venue safe and welcoming. The role requires a high school diploma or GED, 1–2 years in security, and a valid driver's license in a fast-paced, smoke-friendly environment.