Patient Care Specialist

Remote Jobs; Chesapeake (VA); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Tuition Assistance

Paid Time Off

Job summary

Sentara Healthcare in Chesapeake, VA is seeking a full-time Patient Care Specialist to support a physician's office remotely. You will handle non-clinical tasks to ensure a great patient experience, including answering phones, scheduling, and responding to patient questions.

The role requires a HS Diploma, 3 years of customer service, and 1 year in health insurance or medical records related tasks. This remote position offers competitive pay, benefits, and the opportunity to join a large,

Qualifications

• HS Diploma required; associate degree or higher considered in lieu of experience.
• Minimum 3 years of customer service experience required.
• At least 1 year experience with health insurance plans, medical records data, or third‑party payers.

Responsibilities

• Provide non-clinical support in a physician's office.
• Answer phones and schedule appointments.
• Assist with patient questions and data entry.
• Collaborate with team to ensure a smooth patient experience.

Skills

Customer Service

Health Insurance Knowledge

Medical Terminology

Registration

Scheduling

Education

HS Diploma

Associate Degree +

Job description

City/State

Chesapeake, VA

Work Shift

First (Days)

Overview

Sentara Cardiology Specialists is now hiring a full-time Patient Care Specialist in Chesapeake, VA!

This is a remote position.

Hours

Monday-Friday, dayshift.

Overview

As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.

Education

• HS Diploma (Required)
• Associate Level degree or higher in lieu of the required experience will be considered

Experience

• 3 years Customer Service experience (Required)
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)

Keywords

Patient Care Specialist, Talroo-Allied Health, Medical Office

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.69 - $32.44 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.