Day-Shift Medical Front Desk & Scheduling Specialist

Trinity Health Of New England; Springfield (MA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Great benefits from day 1

Mission-driven team environment

Career growth opportunities

Job summary

Trinity Health Of New England is hiring a Medical Receptionist for a day shift in Massachusetts. The role involves registering patients, collecting co-pays, scheduling appointments, and supporting office clerical tasks in a fast-paced adult medicine practice.

You will greet patients, answer phones, route calls, and coordinate with staff to ensure smooth provider productivity and patient flow. High school diploma required; medical office experience preferred.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing department preferred.
• Proficiency in Windows and Microsoft Office; accuracy and dependability required.

Responsibilities

• Greets patients and handles inquiries in a courteous, professional manner.
• Answers telephones promptly and uses appropriate scripts.
• Directs calls to the appropriate staff/provider as needed.
• Schedules patient appointments per department protocols.

Skills

Excellent keyboard skills

Medical office experience

Billing terminology knowledge

Education

High school diploma or equivalent

Tools

Windows OS

Microsoft Office

Job description

Trinity Health Of New England is hiring a Medical Receptionist for a day shift in Massachusetts. The role involves registering patients, collecting co-pays, scheduling appointments, and supporting office clerical tasks in a fast-paced adult medicine practice.

You will greet patients, answer phones, route calls, and coordinate with staff to ensure smooth provider productivity and patient flow. High school diploma required; medical office experience preferred.