Patient‑Focused Medical Office Coordinator

Trinity Health; Reno (NV); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Benefits from day 1

Job summary

Trinity Health's Adult Medicine Walk‑In Center welcomes a proactive Medical Receptionist to join our team in a fast‑paced setting. You will handle patient check‑in, call handling, scheduling, and registrations with accuracy and care.

The role emphasizes excellent communication, organization, and the ability to manage multiple tasks in a busy physician practice environment. Great benefits and day‑one eligibility accompany a full‑time day shift.

Qualifications

• High school diploma or equivalent.
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Responsibilities

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

Skills

Customer service

Phone etiquette

Scheduling

Medical terminology

Keyboard skills

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Trinity Health's Adult Medicine Walk‑In Center welcomes a proactive Medical Receptionist to join our team in a fast‑paced setting. You will handle patient check‑in, call handling, scheduling, and registrations with accuracy and care.

The role emphasizes excellent communication, organization, and the ability to manage multiple tasks in a busy physician practice environment. Great benefits and day‑one eligibility accompany a full‑time day shift.