Medical Front Desk Specialist - Day Shift & Growth

Trinity Health Of New England; Springfield (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Trinity Health Of New England’s Pulmonology & Infectious Disease Specialty Practice is hiring a Medical Receptionist who thrives in a fast-paced, patient-centered environment. You will register patients, collect co-pays, and schedule visits while delivering excellent customer service and accurate data entry in the practice software.

The role requires a high school diploma, preferred experience in medical offices or billing, and the ability to adapt to new software.

Qualifications

• High school diploma or equivalent.
• Medical office or billing department experience preferred.
• Knowledge of patient billing and medical terminology preferred.

Responsibilities

• Be comfortable with learning new software and ensuring data entry into physician billing software.
• Provides positive patient experience from screening incoming patient calls to end of visit.
• Maintain schedules and appointments for physicians.

Skills

Data entry

Scheduling

Co-pay collection

Customer service

Education

High school diploma

Tools

Billing software

Job description

Trinity Health Of New England’s Pulmonology & Infectious Disease Specialty Practice is hiring a Medical Receptionist who thrives in a fast-paced, patient-centered environment. You will register patients, collect co-pays, and schedule visits while delivering excellent customer service and accurate data entry in the practice software.

The role requires a high school diploma, preferred experience in medical offices or billing, and the ability to adapt to new software.