Medical Receptionist - Adult Medicine -Springfield

Trinity Health Of New England; Springfield (MA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Great benefits from day 1

Mission-driven team environment

Career growth opportunities

Job summary

Trinity Health Of New England is hiring a Medical Receptionist for a day shift in Massachusetts. The role involves registering patients, collecting co-pays, scheduling appointments, and supporting office clerical tasks in a fast-paced adult medicine practice.

You will greet patients, answer phones, route calls, and coordinate with staff to ensure smooth provider productivity and patient flow. High school diploma required; medical office experience preferred.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing department preferred.
• Proficiency in Windows and Microsoft Office; accuracy and dependability required.

Responsibilities

• Greets patients and handles inquiries in a courteous, professional manner.
• Answers telephones promptly and uses appropriate scripts.
• Directs calls to the appropriate staff/provider as needed.
• Schedules patient appointments per department protocols.

Skills

Excellent keyboard skills

Medical office experience

Billing terminology knowledge

Education

High school diploma or equivalent

Tools

Windows OS

Microsoft Office

Job description

Employment Type:Full timeShift:Day ShiftDescription:We’re Hiring a Medical Receptionist!
Ready to thrive in a dynamic, high-energy environment? Join our Adult Medicine Practice and bring your exceptional talents to a team that makes a real impact—every single day.
If you love helping patients, staying organized, and being part of a fast paced, supportive team… we want to meet you!
You would be responsible for the accurate registration, co-pay collection and scheduling of patients within the practices. Assists internal and external customers with all clerical tasks within the office.

What you will do:

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.

• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.

• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.

• Schedules patient appointments based on department protocols to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent

• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred

• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Pay Range:

$17.50 - $23.80
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Position Highlights and Benefits:

• Day Shift. Hours may vary

• Great benefits effective day 1!

• Mission Driven Team environment

• Career growth and advancement potential

Facility Information

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.