Day Shift Fulfillment Specialist - Customer-First & Safety

Lowe's Companies, Inc.; Ludington (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

Lowe's Companies, Inc. in Ludington, MI is seeking a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders accurately and on time, while keeping staging areas clean, organized, and safe.

You will deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed. The role requires operating powered equipment and maintaining safety compliance.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED is preferred.
• 6 Months of Retail experience in customer service or product fulfillment is a plus.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Computer skills

Retail technology experience

Forklift certification

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. in Ludington, MI is seeking a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders accurately and on time, while keeping staging areas clean, organized, and safe.

You will deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed. The role requires operating powered equipment and maintaining safety compliance.