Fulfillment Specialist: Fast-Paced, Customer-First Picks

Lowe's Companies, Inc.; New Hudson (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. in Michigan is seeking a dedicated associate to pick, stage, inspect, and fulfill customer orders accurately, keeping areas clean and safe.

You will deliver excellent service by validating orders, answering questions, and connecting customers with the right associates when needed. This on-site role requires certification for powered equipment and a customer-first mindset, with teamwork and reliable communication to support daily operations at Lowe's stores and distribution

Qualifications

• 6 months of experience using a computer and basic data entry.
• 6 months of experience with common retail technology such as smartphones and tablets.
• Powered equipment certification for forklifts and related devices (must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail tech familiarity

Education

High school diploma or GED

Tools

Counterbalance forklift

Order picker

Narrow aisle reach truck

Job description

Lowe's Companies, Inc. in Michigan is seeking a dedicated associate to pick, stage, inspect, and fulfill customer orders accurately, keeping areas clean and safe.

You will deliver excellent service by validating orders, answering questions, and connecting customers with the right associates when needed. This on-site role requires certification for powered equipment and a customer-first mindset, with teamwork and reliable communication to support daily operations at Lowe's stores and distribution