Dawn Retail Stocker & Customer Service Pro

Michaels of Canada; Westwood (MA); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

401(k) with employer match

Medical

Dental

Vision coverage

Employee discounts

Tuition assistance

Job summary

Michaels Store in Westwood, MA is seeking a store associate to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will participate in unloading trucks, stocking, and maintaining in-store merchandising while supporting omni-channel processes.

The role requires standing for long periods, the ability to lift heavy items, and a minimum age of 16. Benefits include a range of employer-sponsored programs and employee discounts.

Qualifications

• Retail or customer service experience preferred.
• Must be at least sixteen (16) years old.
• Ability to stand for long periods and lift heavy items.

Responsibilities

• Deliver friendly customer service and help customers shop, locating products and solutions.
• Provide a fast and friendly checkout experience with accurate cash handling.
• Engage customers in the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) maintenance.
• Support store recovery, shrink and safety programs, and SOP compliance.
• Interact with teammates professionally and be a role model for store values.

Skills

Retail experience

Customer service

Job description

Michaels Store in Westwood, MA is seeking a store associate to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will participate in unloading trucks, stocking, and maintaining in-store merchandising while supporting omni-channel processes.

The role requires standing for long periods, the ability to lift heavy items, and a minimum age of 16. Benefits include a range of employer-sponsored programs and employee discounts.