Dawn Stocking & Customer Experience Specialist

Michaels Stores; La Verne (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) matching

Medical benefits

Telemedicine

Flexible spending

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Job summary

Michaels Stores in La Verne, CA is hiring for a store associate to assist customers, stock merchandise, and handle checkout with friendly service. You will help customers locate products, enroll in Rewards, and support omni-channel processes including Buy Online Pickup in Store and Ship From Store.

The role emphasizes teamwork, compliance with SOPs, safety, and maintaining an in-stock, well-merchandised store.

Qualifications

• Retail or customer service experience preferred.
• Applicants in the U.S. must satisfy federal, state, and local legal requirements.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with omni-channel processes (BOPIS, SFS).
• Stock and recover merchandise; maintain planograms and in-stock levels.
• Support shrink and safety programs and follow SOPs.

Skills

Customer service

Cash handling

Stocking merchandise

Omni-channel support

Job description

Michaels Stores in La Verne, CA is hiring for a store associate to assist customers, stock merchandise, and handle checkout with friendly service. You will help customers locate products, enroll in Rewards, and support omni-channel processes including Buy Online Pickup in Store and Ship From Store.

The role emphasizes teamwork, compliance with SOPs, safety, and maintaining an in-stock, well-merchandised store.