Data360 Success Architect: AI-Driven Data Solutions

100 Salesforce, Inc.; New York (NY); Hybrid; USD 123,000 - 203,000; Full time

Job summary

Salesforce is seeking a Data360 + AI Success Architect to drive outcomes for strategic customers by leveraging data analytics. Play a critical role in unifying customer data across touchpoints with Agentforce + Data360, enabling AI-driven marketing, personalized engagement, and predictive insights.

You will influence architecture, performance optimization, and solution design while collaborating with cross-functional teams.

Qualifications

• Minimum 2 development/project implementation lifecycles of Salesforce Data360/CDP + AI.
• Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces.
• Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data360.
• Deep understanding of data modeling, integration architectures, and data governance best practices.
• Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive.
• Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers.
• Ability to demonstrate basic understanding and stay up-to-date with emerging data-related and AI technologies.
• Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues.
• Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy.

Responsibilities

• Be a trusted Agentforce + Data360 subject-matter expert for the broader Success Architect organization, including how Data360 relates to the success of AI
• Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data360
• Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
• Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data360 customers
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth
• Drive thought leadership through mentoring and knowledge sharing

Skills

Salesforce Data360

AI Integration

Enterprise Consulting

Data Modeling

Cross-Functional Communication

Education

Degree or equivalent experience

Tools

Snowflake

Databricks

AWS

Google Cloud Storage/BigQuery

Azure

Python

Java

SQL

Job description

Salesforce is seeking a Data360 + AI Success Architect to drive outcomes for strategic customers by leveraging data analytics. Play a critical role in unifying customer data across touchpoints with Agentforce + Data360, enabling AI-driven marketing, personalized engagement, and predictive insights.

You will influence architecture, performance optimization, and solution design while collaborating with cross-functional teams.