Data360 Success Architect — AI-Driven Data & ROI Strategy

Salesforce; New York (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

Salesforce seeks a Data360 Success Architect to drive outcomes for strategic customers by leveraging data and analytics expertise. You will unify data across touchpoints, enable AI-driven insights, and strengthen the Agentforce + Data360 ecosystem.

In this role, you will engage with executives, design scalable architectures, mentor teams, and collaborate across Marketing, Sales, and Service Clouds to maximize value for clients and Salesforce alike.

Qualifications

• Minimum 2 development lifecycles of Salesforce Data360/CDP + AI.
• Minimum 8 years in enterprise consulting with analytics/CDP projects.
• Experience analyzing and optimizing data integration architectures.
• Strong communication and collaboration across roles from Developer to Executives.

Responsibilities

• Be a Subject-matter expert for Agentforce + Data360 for the Success Architect org.
• Engage with Signature and Strategic customers to optimize architecture, dev/ops, and ROI.
• Identify capability gaps and design custom Architect solutions.
• Facilitate executive discussions and align tech strategy with business value.
• Run plays matching the engagement catalog for Agentforce + Data360.
• Build relationships with internal and external partners to drive growth.
• Mentor others and share knowledge across teams.

Skills

Enterprise consulting

Communication skills

Cross-functional collaboration

Executive stakeholder management

Mentoring/knowledge sharing

Tools

Data360/CDP platform

Agentforce

Job description

Salesforce seeks a Data360 Success Architect to drive outcomes for strategic customers by leveraging data and analytics expertise. You will unify data across touchpoints, enable AI-driven insights, and strengthen the Agentforce + Data360 ecosystem.

In this role, you will engage with executives, design scalable architectures, mentor teams, and collaborate across Marketing, Sales, and Service Clouds to maximize value for clients and Salesforce alike.