Data360 Success Architect — AI-Driven Data Cloud Leader

salesforce.com, inc.; Indianapolis (IN); Hybrid; USD 123,000 - 186,000; Full time

Job summary

Salesforce is seeking a Data360 Success Architect (Agentforce + Data360) to drive outcomes for strategic customers by leveraging data, analytics, and AI capabilities. You will guide architecture, integration, and governance while advocating business value and ROI across executive stakeholders.

Office-flexible role requiring three days per week in the office. Strong experience in data platforms, cloud architectures, and Salesforce Clouds is essential. US citizenship required.

Qualifications

• Minimum 2 development/project implementation lifecycles of Salesforce Data360/CDP + AI.
• Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces.
• Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data360.
• Deep understanding of data modeling, integration architectures, and data governance best practices.
• Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive.
• Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers.
• Ability to demonstrate basic understanding and stay up-to-date with emerging data-related and AI technologies.
• Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues.
• Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy.
• Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role (e.g. proven behaviors in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Must be a US Citizen

Responsibilities

• Be a trusted Agentforce + Data360 subject-matter expert for the broader Success Architect organization, including how Data360 relates to the success of AI.
• Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data360.
• Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization.
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI.
• Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data360 customers.
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth.
• Drive thought leadership through mentoring and knowledge sharing.

Skills

Data360

Enterprise consulting

Data modeling

Data integration

Executive communication

AI technologies

Remote collaboration

Education

Degree or equivalent experience

Tools

Python

Java

.Net

SQL

Snowflake

Databricks

AWS

GCP

Azure

Job description

Salesforce is seeking a Data360 Success Architect (Agentforce + Data360) to drive outcomes for strategic customers by leveraging data, analytics, and AI capabilities. You will guide architecture, integration, and governance while advocating business value and ROI across executive stakeholders.

Office-flexible role requiring three days per week in the office. Strong experience in data platforms, cloud architectures, and Salesforce Clouds is essential. US citizenship required.