Hybrid Data360 AI Success Architect

Salesforce; New York (NY); Hybrid; USD 123,000 - 186,000; Full time

Job summary

Salesforce is seeking a Data360 + Agentforce Success Architect to drive outcomes for strategic customers by applying deep data and analytics expertise. You will help unify data across Marketing, Sales, and Service Clouds, enabling AI-driven insights, real-time decision making, and personalized customer experiences.

With 8+ years in enterprise analytics and a strong data architecture background, you will translate complex concepts into tangible business ROI, guide architecture decisions, and

Qualifications

• Minimum 8 years in enterprise analytics/CDP/AI environments.
• Experience implementing Data360/CDP and Salesforce integrations preferred.
• Strong ability to translate technical concepts into business value and ROI.

Responsibilities

• Be a subject-matter expert for Agentforce + Data360 within Success Architect org.
• Engage with strategic customers to optimize technical architecture and design.
• Identify capability gaps and propose architect solutions.
• Facilitate discussions with executives to align tech strategy with business value.
• Lead playbooks aligned to customer needs and Agentforce + Data360 offerings.
• Build relationships with internal/external partners to drive growth.
• Mentor team members and share knowledge across projects.

Skills

Data integration

Data architecture

Executive communication

Programming: Python/Java/SQL

ROI & business value

Education

Degree or equivalent experience

Tools

Snowflake

Databricks

AWS

GCP BigQuery

Azure

Job description

Salesforce is seeking a Data360 + Agentforce Success Architect to drive outcomes for strategic customers by applying deep data and analytics expertise. You will help unify data across Marketing, Sales, and Service Clouds, enabling AI-driven insights, real-time decision making, and personalized customer experiences.

With 8+ years in enterprise analytics and a strong data architecture background, you will translate complex concepts into tangible business ROI, guide architecture decisions, and