Data360 Success Architect — AI Data & Integration

Salesforce, Inc.; Atlanta (GA); On-site; USD 140,000 - 210,000; Full time

Job summary

Salesforce, Inc. seeks a Data360 Success Architect to drive outcomes for strategic customers by leveraging data and analytics expertise.

You will enable Data360 integration with Marketing, Sales, and Service Clouds and guide customers through architecture optimization for AI-enabled experiences. You will collaborate with cross-functional teams to align technology strategy with business value and ROI, mentor others, and influence executive stakeholders to drive success across Agentforce + Data360

Qualifications

• Minimum 2 development/project implementation lifecycles of Salesforce Data360/CDP + AI.
• Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces.
• Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data360.
• Deep understanding of data modeling, integration architectures, and data governance best practices.
• Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive.
• Ability to

Responsibilities

• Be a trusted Agentforce + Data360 subject-matter expert for the broader Success Architect organization, including how Data360 relates to the success of AI.
• Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data360.
• Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization.
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI.
• Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data360 customers.
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth.
• Drive thought leadership through mentoring and knowledge sharing.

Skills

Data360/CDP

Enterprise consulting

AI integration

Data governance

Stakeholder management

Data architecture

Tools

Data360

CDP

Job description

Salesforce, Inc. seeks a Data360 Success Architect to drive outcomes for strategic customers by leveraging data and analytics expertise.

You will enable Data360 integration with Marketing, Sales, and Service Clouds and guide customers through architecture optimization for AI-enabled experiences. You will collaborate with cross-functional teams to align technology strategy with business value and ROI, mentor others, and influence executive stakeholders to drive success across Agentforce + Data360