AI-Driven Data360 Success Architect

salesforce.com, inc.

Indianapolis (IN)

Hybrid

USD 123,000 - 186,000

Full time

14 days+

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Benefits offered by this job

Time off programs

Medical coverage

401(k) plan

Employee stock purchase program

Job summary

Salesforce is seeking a Data360 Success Architect to empower strategic customers with data, AI, and analytics. You will lead architecture, integration, and ROI discussions across Data360 + Agentforce, guiding customers through complex migrations and optimized solutions.

This role requires 8+ years in enterprise consulting, expertise in data modeling, and a US citizenship. Office-flexible, three days on site.

Qualifications

Minimum 2 development/project implementation lifecycles of Salesforce Data360/CDP + AI.
Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces.
Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data360.
Deep understanding of data modeling, integration architectures, and data governance best practices.
Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive.
Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers.
Ability to demonstrate basic understanding and stay up-to-date with emerging data-related and AI technologies.
Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues.
Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy.
Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role.
Must be a US Citizen

Responsibilities

Be a trusted Agentforce + Data360 subject-matter expert for the broader Success Architect organization, including how Data360 relates to the success of AI.
Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data360.
Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization.
Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI.
Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data360 customers.
Build strong relationships with both internal and external business partners, contributing to broader goals and growth.
Drive thought leadership through mentoring and knowledge sharing.