Data360 Success Architect - AI & Data Cloud

Salesforce, Inc.; San Francisco (CA); Hybrid; USD 123,000 - 186,000; Full time

Benefits offered by this job

Office-flexible

Three days in office per week

Job summary

Salesforce, Inc. is seeking a Data360 Success Architect to drive successful outcomes for strategic customers by leveraging data and analytics expertise. You will enable Data360 integration across Salesforce Clouds to deliver AI-powered marketing, sales, and service use cases.

You will influence architecture, optimize performance, and guide customers through data governance, integration, and ROI-focused solutions, while collaborating with cross-functional teams across the org.

Qualifications

• Minimum 2 development/project implementation lifecycles of Salesforce Data360/CDP + AI.
• Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces.
• Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture.
• Deep understanding of data modeling, integration architectures, and data governance best practices.
• Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive.

Responsibilities

• Be a trusted Agentforce + Data360 subject-matter expert for the broader Success Architect organization, including how Data360 relates to the success of AI.
• Engage with Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data360.
• Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization.
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI.
• Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data360 customers.
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth.
• Drive thought leadership through mentoring and knowledge sharing.

Skills

Data360/CDP

AI

Data integration

Data modeling

Data governance

Stakeholder management

Emerging data/AI tech

Remote collaboration

Data ethics & privacy

Education

Bachelor's degree or equivalent experience

Tools

Python

Java

.NET

SQL

Job description

Salesforce, Inc. is seeking a Data360 Success Architect to drive successful outcomes for strategic customers by leveraging data and analytics expertise. You will enable Data360 integration across Salesforce Clouds to deliver AI-powered marketing, sales, and service use cases.

You will influence architecture, optimize performance, and guide customers through data governance, integration, and ROI-focused solutions, while collaborating with cross-functional teams across the org.