Provider Success Associate: Data-Driven Issue Resolver

Oscar Health Insurance; New York (NY); Hybrid; USD 97,000 - 127,000; Full time

Benefits offered by this job

Unlimited vacation

Annual performance bonuses

Job summary

Oscar Health Insurance is hiring an Associate to join the Provider Success team in New York City on a hybrid schedule. The role owns end-to-end solutioning of provider escalations and coordinates with multiple internal partners to deliver effective outcomes.

You will report to the Manager, Provider Success and use data-driven insights to inform strategy while building strong stakeholder relationships. The position offers base pay with bonuses and a comprehensive benefits package.

Qualifications

• 3+ years of experience in operations, data analysis, or consulting in healthcare.
• 2+ years using SQL to manipulate and analyze large data sets.
• Process Improvement or Lean Six Sigma certification.
• Strong verbal and written communications.

Responsibilities

• Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development
• Utilizes data to drive business decisions to impact cross-functional strategy
• Develops trusting relationships with internal/external stakeholders through effective communication, collaboration and positive outcomes
• Supports Oscar team members through knowledge sharing, process documentation, and tooling development
• Other duties as assigned
• Compliance with all applicable laws and regulations

Skills

Data analysis

SQL

Stakeholder management

Process improvement

Communication

Lean Six Sigma

Tools

Operating procedures tooling

Job description

Oscar Health Insurance is hiring an Associate to join the Provider Success team in New York City on a hybrid schedule. The role owns end-to-end solutioning of provider escalations and coordinates with multiple internal partners to deliver effective outcomes.

You will report to the Manager, Provider Success and use data-driven insights to inform strategy while building strong stakeholder relationships. The position offers base pay with bonuses and a comprehensive benefits package.