Data Exchange & EDI Specialist

Guardian Life; Richmond (VA); On-site; USD 59,110 - 88,660; Full time

Job summary

Guardian Life is seeking a Data Exchange Analyst II to design and maintain internal data-exchange workflows, and to provide day-to-day support for EDI analysts. You will coordinate requirements with third-party administrators and troubleshoot data issues for external partners.

The role emphasizes collaboration with IT, data engineers, and benefits providers, with experience in 834/CSV outputs and API connections improving cross-system data flows.

Qualifications

• Identifies and resolves procedural gaps within complex multi-step workflows.
• Experience with Benefit Administration platforms (e.g., Employee Navigator, Workday, Plansource, ADP, Hello Flock, Rippling, Paylocity).
• Strong ability to manipulate data files to produce output in 834 and CSV formats.
• Exhibits flexibility handling multiple tasks and tight deadlines.
• Experience with API connections (HTTP, REST, Web API).
• Excellent oral and written communication; team-oriented.
• Insurance industry experience preferred; college degree preferred.

Responsibilities

• Design and maintain internal workflows for data exchange.
• Provide day-to-day support to EDI Business Process Analysts.
• Coordinate validation of requirements with third‑party administrators.
• Troubleshoot data and processing issues for external partners.
• Coordinate implementation strategies for EDI/API connections (Plan Level, EOI, Member Eligibility).
• Act as liaison between business and IT; supply data requirements to plan holders.
• Assist third‑party administrators to understand capabilities and Guardian standards.

Skills

Data manipulation

API integration

Insurance industry experience

Communication skills

Team collaboration

Benefit administration platforms

Process improvement

EDI data formats (834, CSV)

Education

College degree preferred

Tools

EDI workflows

Job description

Guardian Life is seeking a Data Exchange Analyst II to design and maintain internal data-exchange workflows, and to provide day-to-day support for EDI analysts. You will coordinate requirements with third-party administrators and troubleshoot data issues for external partners.

The role emphasizes collaboration with IT, data engineers, and benefits providers, with experience in 834/CSV outputs and API connections improving cross-system data flows.