Remote Data Exchange Analyst — EDI & API Integrations

Guardian Life; Northern (KY); Hybrid; USD 49,000 - 74,000; Full time

Job summary

Guardian Life is actively seeking a Business Process Analyst I (Data Exchange Analyst) to support the business by working with customers and third‑party administrators to establish and maintain inbound and outbound EDI and API connections related to eligibility.

You will assist with implementation, testing and support of inbound data connections, troubleshoot transmission issues, and act as a liaison between business and IT while providing expert service to plan holders and vendors.

Qualifications

• Experience working with HIPAA data files and translation/ mapping of data formats.
• Strong ability to manipulate data files to create output in various formats.
• Excellent communication skills, both oral and written.

Responsibilities

• Assist customers and third‑party administrators with implementation, testing and support of inbound data connections.
• Support external customers and internal processing areas by troubleshooting transmission or formatting issues.
• Act as a liaison between the business community and IT.
• Supply technology vendors and/or plan holders plan specific requirements based upon Guardian’s internal systems and standard formats.
• Work with vendors and/or plan holders to understand their abilities to pass us data and provide solutions to situations/formats outside Guardian’s standard formats.
• Respond to internal and external inquiries regarding connection(s).
• Perform thorough user acceptance testing of inbound eligibility files.
• Provide ‘Best in Class’ service to our customers based on channel preference.

Skills

HIPAA data files

EDI data handling

MS Excel

Data manipulation

Communication

Education

College degree preferred

High School or equivalent

Tools

Text Pad

MS Excel

Job description

Guardian Life is actively seeking a Business Process Analyst I (Data Exchange Analyst) to support the business by working with customers and third‑party administrators to establish and maintain inbound and outbound EDI and API connections related to eligibility.

You will assist with implementation, testing and support of inbound data connections, troubleshoot transmission issues, and act as a liaison between business and IT while providing expert service to plan holders and vendors.