Data-Driven Store Operations Project Specialist

Retail Services & Systems, Inc; Maryland; In loco; USD 70.000 - 114.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO

Generous store discounts

Health care plans

401(k)

Descrizione del lavoro

Total Wine & More is seeking a Sr. Associate, Store Operations to drive operational excellence across our stores. You will partner with cross-functional teams to enhance performance, improve processes, and leverage technology solutions that increase efficiency and reliability.

You will manage projects, inventory systems, and support company-wide initiatives, acting as a liaison between Field/Stores and the Store Support Center. The role reports to the Sr. Manager, Store Operations.

Competenze

• High School diploma or equivalent required; Bachelor's degree preferred or equivalent experience.
• 1-4 years retail management or operational support experience.
• Strong focus on customer success, data, technology, and systems.

Mansioni

• Coordinate rollout, training, and communications of programs in Store Ops.
• Build relationships with store teams, field leaders, and partners to ensure successful store execution.
• Elevate store pain points to SSC to develop resolutions and prevent in-store customer service issues.
• Develop reporting and analyze data to improve operations and maximize the value of Total Wine technology investments.
• Visit stores to ensure successful store execution.

Conoscenze

Solutions-oriented mindset

Customer success mindset

Data analytics

Technology and systems

Formazione

High School Diploma or equivalent

Bachelor's Degree preferred

Strumenti

Excel

PowerPoint

Power BI

PowerPivot

Reflexis

Agilence

Atlassian

Teams

Word

Descrizione del lavoro

Total Wine & More is seeking a Sr. Associate, Store Operations to drive operational excellence across our stores. You will partner with cross-functional teams to enhance performance, improve processes, and leverage technology solutions that increase efficiency and reliability.

You will manage projects, inventory systems, and support company-wide initiatives, acting as a liaison between Field/Stores and the Store Support Center. The role reports to the Sr. Manager, Store Operations.