Data-Driven Service Coordinator

The Waldinger Corporation; Bloomington (IL); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Paid holidays

Health, dental and vision insurance

Growth potential with a stable company

Paid vacation

Health club reimbursement

Wellness plan with lifestyle spending

401k with company match and profit‑sh"

Job summary

The Waldinger Corporation in Bloomington, IL is seeking a Service Coordinator to support administrative and operational tasks that improve efficiency, quality, and service performance. You will translate data into actionable insights for the service team and help ensure client expectations are met.

The role requires strong organizational and multitasking abilities, a customer‑focused mindset, and collaboration with technicians and other stakeholders to streamline workflows and drive timely

Qualifications

• 0–2 years of service analyst experience.
• High School Diploma or GED.
• Occasional travel may be required.

Responsibilities

• Workflow management and coordination of escalated calls.
• Review and update work orders to prevent discrepancies and ensure timely invoicing.
• Prepare quotes and proposals; price and purchase parts for technicians.
• Review billings and enter invoices per client requirements.

Skills

Service analyst experience

Education

High School Diploma/GED

Job description

The Waldinger Corporation in Bloomington, IL is seeking a Service Coordinator to support administrative and operational tasks that improve efficiency, quality, and service performance. You will translate data into actionable insights for the service team and help ensure client expectations are met.

The role requires strong organizational and multitasking abilities, a customer‑focused mindset, and collaboration with technicians and other stakeholders to streamline workflows and drive timely