Service Support Coordinator

wmhsolutions; Tennessee; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Stable Monday-Friday schedule

Career growth opportunities

Collaborative team environment

Job summary

WMH Solutions is searching for a Service Support Coordinator in Piney Flats, TN. This role serves as a crucial link between customers and service operations, enhancing coordination and communication to ensure customer satisfaction.

The ideal candidate should have experience in service coordination or related fields such as automotive service, fleet operations, or material handling. This position offers opportunities for career growth in a stable work environment.

Qualifications

• Experience in service coordination and dispatching is preferred.
• Strong customer service skills are essential.
• Ability to solve problems and stay organized.

Responsibilities

• Coordinate service activities and manage work orders.
• Support dispatch functions and enhance customer experience.
• Act as a link between customers, technicians, and operations.

Skills

Service coordination

Customer service

Dispatching

Problem-solving

Organizational skills

Job description

Service Support Coordinator

(Forklift & Material Handling Equipment)

Also Known As: Service Coordinator | Service Dispatcher | Service Administrator | Service Writer | Customer Support Coordinator | Fleet Coordinator | Operations Coordinator

Piney Flats, TN

Keep Customers Moving. Keep Operations Running.

WMH Solutions is seeking a Service Support Coordinator to support our customers, technicians, and service department operations.

In this role, you'll serve as a critical link between customers, field technicians, parts personnel, and branch operations by coordinating service activity, managing work orders, supporting dispatch functions, and helping deliver an exceptional customer experience.

This opportunity is ideal for someone with experience in service coordination, dispatching, customer service, automotive service, heavy equipment, fleet operations, industrial equipment, construction equipment, or material handling.

If you enjoy solving problems, supporting people, staying organized, and helping a team succeed, we'd love to speak with you.

Why Candidates Love This Role

• Stable Monday-Friday schedule
• Opportunity to transition from the field into operations and leadership pathways
• Work closely with technicians, customers, and branch leadership
• Use your technical and service knowledge without spending every day in the field
• Career growth opportunities within a growing organization
• Join an industry-leading company with over 35 years of success
• Be part of a collaborative team where your contributions matter