Data Coordinator

VIVA USA Inc; Dubuque (IA); On-site; USD 25,000 - 34,000; Full time

Job summary

VIVA USA Inc. is seeking a Data Coordinator to support daily timekeeping within the Workforce Management system. You will review timecards, correct discrepancies, maintain leave records, and submit finalized data to Payroll.

This role emphasizes accuracy, confidentiality, and clear communication with employees and Payroll teams. You will handle leave updates, run WFM reports, and assist with process improvements across shifts, including early-morning coverage for third-shift staff.

Qualifications

• Experience with timekeeping and workforce management systems.
• Strong attention to detail and ability to meet deadlines.
• Ability to research discrepancies and resolve issues.
• Strong communication and interpersonal skills with employees.
• Comfort working with spreadsheets and electronic records.

Responsibilities

• Review and process employee time and prepare finalized data for Payroll.
• Maintain accurate WFM records, including leaves and corrections.
• Respond to employee questions about time entries and leave concerns.
• Monitor reports and help improve timekeeping processes.
• Support early-morning coverage for third-shift employees.

Skills

Timekeeping systems

Attention to detail

Discrepancy resolution

Communication

Spreadsheet proficiency

Tools

WFM software

Payroll interface

Job description

Data Coordinator

Position Summary

Support daily timekeeping activities within the Workforce Management (WFM) system. This role reviews and processes employee timecards, resolves timekeeping discrepancies, maintains leave records, and submits accurate, finalized time data to Payroll. The position supports the timekeeping process—not the calculation or issuance of employee pay, which is handled by Payroll.

Key Responsibilities

• Review and process employee time: Verify timecard entries, resolve missing or incorrect information, and prepare finalized time data for submission to Payroll.
• Maintain accurate system records: Research and complete historical timecard corrections and review base-rate and special-rate entries within WFM.
• Provide professional employee support: Listen to employee questions and concerns, explain WFM and timekeeping processes clearly, and follow through on issues with patience, respect, and confidentiality. Answer questions about time entries reflected on paystubs and refer pay-processing questions to Payroll.
• Update leave and absence information: Maintain leave records and ensure related timekeeping entries accurate.
• Monitor reports and improve processes: Run WFM reports, identify recurring issues, and help develop practical solutions.
• Support employees across shifts: Provide scheduled early-morning WFM assistance for third-shift employees.
• Protect confidential information: Handle employee timekeeping and leave records with accuracy, discretion, and confidentiality.

Suggested Qualifications

• Experience with timekeeping, workforce management systems, or related administrative work.
• Strong attention to detail and the ability to meet recurring deadlines.
• Ability to research discrepancies and solve problems.
• Strong communication and interpersonal skills, with the ability to interact professionally with employees, explain information clearly, and remain calm and respectful when addressing questions or concerns.
• Comfort working with spreadsheets and electronic records; WFM experience preferred.

Work Schedule

Monday-Friday, with early-morning coverage beginning at 5:00 a.m. on designated days to support third-shift employees. Final work hours and assignment length to be confirmed.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status