Data Center Technician – Onsite, 24x7 Infra Support

Cognizant; San Antonio (TX); On-site; USD 52,000 - 77,000; Full time

Job summary

Cognizant is seeking a Data Center Technician to support critical data center infrastructure, hardware deployments, network connectivity, and 24x7 operations. You will assist with installation, maintenance, troubleshooting, and lifecycle management of data center equipment, while upholding safety, security, and documentation standards.

You will collaborate with internal teams and vendors to ensure highly available enterprise systems, participate in on-call rotations, and contribute to incident

Qualifications

• 3+ years of experience supporting enterprise data center operations.
• Strong experience with copper and fiber cabling, including installation, termination, testing, labeling, troubleshooting, and cable management.
• Hands-on experience deploying, troubleshooting, and supporting servers, switches, routers, and related infrastructure hardware, including rack-and-stack activities, diagnostics, and component replacement.
• Hands-on experience with Cisco networking devices, basic network configuration, and remote management tools such as iLO, iDRAC, or equivalent.
• Working knowledge of Windows operating systems and troubleshooting methodologies.
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, Teams, and Visio.
• Strong analytical, troubleshooting, and communication skills with ability to manage high-priority incidents and coordinate with teams and vendors.
• Ability to participate in rotational shifts and scheduled on-call support.
• Ability to lift up to 50-75 pounds and stand for extended periods.

Responsibilities

• Install, terminate, label, test, and maintain copper and fiber cabling infrastructure.
• Perform cable management, labeling, documentation, and best practices.
• Perform rack-and-stack activities including server, switch, router, and hardware deployments.
• Troubleshoot servers, switches, routers, and data center components.
• Perform hardware diagnostics, root cause analysis, replacement, and health checks.
• Use remote management tools for diagnostics and recovery activities.
• Support hardware installations, upgrades, refreshes, decommissions, and lifecycle management.
• Coordinate with vendors and internal teams to resolve issues.
• Respond to high-priority incidents and outages following escalation procedures.
• Maintain accurate documentation, asset records, and inventory.

Skills

Data center ops

Copper & fiber cabling

Server hardware

Cisco networking

Windows troubleshooting

Office suite

Incident management

Shifts on-call

Education

Degree or diploma in CS/IT

Tools

iLO/iDRAC

Job description

Cognizant is seeking a Data Center Technician to support critical data center infrastructure, hardware deployments, network connectivity, and 24x7 operations. You will assist with installation, maintenance, troubleshooting, and lifecycle management of data center equipment, while upholding safety, security, and documentation standards.

You will collaborate with internal teams and vendors to ensure highly available enterprise systems, participate in on-call rotations, and contribute to incident