Data Center Operations Technician - 24/7 Cabling & Support

Csquare; Piscataway Township (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Csquare is seeking an Operations Technician 2 to provide 24x7 data center support. You will install, troubleshoot, monitor, and document activities for internal and external customers in a demanding environment.

Responsibilities include working with colocation clients, terminating copper/fiber/coax, testing L1–L3, and maintaining accurate ticket records. The role involves physical labor, varying shifts, and on-call duties.

Qualifications

• 2+ years of operational and technical IT experience.
• Experience installing, testing copper, fiber (multi & single mode) and coaxial cable.
• Strong communication and organizational skills.
• Willingness to work nights/weekends/on-call as required.
• Ability to lift up to 50 pounds and handle physical setup.

Responsibilities

• Work directly with colocation customers to isolate and troubleshoot issues.
• Install and troubleshoot copper, fiber, and coax cables in the data center.
• Perform Layer 1–3 testing and terminate cabling with various connectors.
• Document all work in the ticket system for traceability.
• Monitor critical systems and support Facilities team via Building Monitoring System.
• Assist with physical security, shipping/receiving, and offsite tape rotations.

Skills

Team Player

Troubleshooting

Customer Support

Communication

Education

College degree preferred

IT Certification / BICSI familiarity

Job description

Csquare is seeking an Operations Technician 2 to provide 24x7 data center support. You will install, troubleshoot, monitor, and document activities for internal and external customers in a demanding environment.

Responsibilities include working with colocation clients, terminating copper/fiber/coax, testing L1–L3, and maintaining accurate ticket records. The role involves physical labor, varying shifts, and on-call duties.