Data Center Technician — On-Call, 24/7 Infra Support

Amazon Web Services (AWS); Hamlet (NC); On-site; USD 43,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Data Services, Inc. in Hamlet, NC is seeking a Data Center Technician to perform server rack installations, hardware repairs, and network diagnostics, contributing to high availability of AWS infrastructure.

The role requires 2+ years hardware and networking experience; candidates must be willing to work a flexible, on-site schedule including nights and weekends; travel between data centers may be required.

Qualifications

• 2+ years of computer hardware experience including troubleshooting and repair.
• 2+ years of networking and troubleshooting experience.
• Work flexible schedule including weekends, nights, and holidays.

Responsibilities

• Perform server rack installations, hardware break‑fix, troubleshoot network issues, respond to incidents to maintain AWS service availability.
• Serve as primary contact with engineers, software developers, vendors, and contractors.
• Participate in on‑call duties, maintenance, and change management.

Skills

Hardware troubleshooting

Networking troubleshooting

Education

Bachelor's degree or equivalent

Job description

Amazon Data Services, Inc. in Hamlet, NC is seeking a Data Center Technician to perform server rack installations, hardware repairs, and network diagnostics, contributing to high availability of AWS infrastructure.

The role requires 2+ years hardware and networking experience; candidates must be willing to work a flexible, on-site schedule including nights and weekends; travel between data centers may be required.