Data Center Technician III — Field Services Lead

Ericsson AB; Laredo (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Annual bonus eligibility

Job summary

Ericsson Inc. is seeking a Data Center Technician III to lead operations in customer data centers and co-locations, ensuring reliable installation, maintenance, and operation of optical transport infrastructure.

You will interface with customers and vendors, audit work quality, and guide teams across installations, migrations, and remote hands services, with travel up to 50%. Ideal candidates bring hands-on fiber cabling experience, optical testing skills, and strong documentation; you must

Qualifications

• 3–15 years of experience in data center operations or similar technical environment with direct customer interaction.
• Strong hands-on experience with connectorized fiber optic cabling (single/multi-mode, LC, fan-outs).
• Experience with optical testing and transport troubleshooting.

Responsibilities

• Conduct daily audits of work at customer data centers and provide feedback to technicians.
• Interact with customers via ticketing tools or in person to provide clear reports and updates.
• Assist with fiber installation, decommissioning, break/fix, remediation and migration activities.
• Conduct and/or supervise optical testing using meters, light sources and OTDRs.
• Deliver services by interpreting Methods of Procedure and engineering documents.
• Read cut sheets and network diagrams to ensure proper port connections and cable management.

Skills

Team lead experience

English communication

Documentation skills

Data center operations

Fiber optic cabling

Optical testing

Tools

Optical power meters

Stabilized light sources

VFLs

OTDRs

Test sets

Job description

Ericsson Inc. is seeking a Data Center Technician III to lead operations in customer data centers and co-locations, ensuring reliable installation, maintenance, and operation of optical transport infrastructure.

You will interface with customers and vendors, audit work quality, and guide teams across installations, migrations, and remote hands services, with travel up to 50%. Ideal candidates bring hands-on fiber cabling experience, optical testing skills, and strong documentation; you must