Senior Data Center Technician III - Remote Optics Lead

Ericsson AB; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Ericsson Inc. is seeking a Data Center Technician III to lead work in customer data centers and co-locations, ensuring reliable installation, maintenance, and operation of optical transport infrastructure.

The role interfaces with customers and vendors and requires hands-on expertise, including traveling to non-home market sites up to half the year. The ideal candidate has 3–15 years in data center operations with strong fiber optics and optical testing skills, and can coordinate installations,

Qualifications

• 3–15 years of data center operations or similar with direct customer interaction.
• Strong written and spoken English.
• Experience with fiber optic cabling (single/ multimode).
• Ability to travel up to 50% of the time.

Responsibilities

• Conduct daily audits of work at customer data centers and provide feedback to technicians.
• Interact with customers via ticketing tools or in person, delivering clear reports.
• Assist with fiber installation, decommissioning, break/fix and migrations.
• Conduct and/or supervise optical testing and troubleshooting using meters and test sets.
• Deliver services by interpreting and following MoPs, engineering docs, vendor docs, and diagrams.
• Read cut sheets and network design docs to ensure correct port connections and cable management.

Skills

Team lead

English communication

Documentation skills

Data center ops

Fiber optics

Optical testing

Troubleshooting

Safety standards

Tools

OTDRs

Power meters

Light sources

Job description

Ericsson Inc. is seeking a Data Center Technician III to lead work in customer data centers and co-locations, ensuring reliable installation, maintenance, and operation of optical transport infrastructure.

The role interfaces with customers and vendors and requires hands-on expertise, including traveling to non-home market sites up to half the year. The ideal candidate has 3–15 years in data center operations with strong fiber optics and optical testing skills, and can coordinate installations,