Senior Data Center Technician - Field & Optical Lead

Ericsson AB; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) matching

Medical & dental benefits

Paid time off

Stock Purchase Plan

Job summary

Ericsson is seeking a Data Center Technician III to lead work in customer data centers and co-locations, ensuring reliable installation, maintenance, and operation of optical transport and infrastructure. You will interface with customers and vendors, audit quality, and drive high standards across installs, migrations, and remote hands services.

The role requires hands-on fiber experience, optical testing skills, and the ability to travel up to 50% to non-home market sites.

Qualifications

• 3–15 years of experience in data center operations with direct customer interaction.
• Hands-on experience with connectorized fiber optic cabling (single-mode/multi-mode).
• Experience with optical testing and transport troubleshooting.
• Ability to read documents and follow procedures to ensure quality and safety.

Responsibilities

• Audit daily work at customer data centers and provide feedback to technicians.
• Interact with customers and provide clear reports and updates.
• Assist with fiber installation, decommissioning, break/fix, remediation and migrations.
• Conduct or supervise optical testing using power meters, OTDRs, and test sets.
• Interpret procedures and network diagrams to ensure correct port connections.
• Support accurate cable management and cut sheet interpretation.

Skills

Team lead experience

Strong written and verbal English

Organizational and documentation

5+ years data center ops experience

Hands-on fiber optic cabling

Optical testing and transport Troubles

Multitasking under high pressure

Safety and quality standards

Education

Tools

Optical power meters

Stabilized light sources

VFLs

OTDRs

Test sets

MS Office

Job description

Ericsson is seeking a Data Center Technician III to lead work in customer data centers and co-locations, ensuring reliable installation, maintenance, and operation of optical transport and infrastructure. You will interface with customers and vendors, audit quality, and drive high standards across installs, migrations, and remote hands services.

The role requires hands-on fiber experience, optical testing skills, and the ability to travel up to 50% to non-home market sites.