Data Center Technician II: Hands-On MACs & On-Call Support

Ies Communications, Llc; Phoenix (AZ); On-site; USD 33,000 - 47,000; Full time

Job summary

IES is seeking a Technician II - Data Center Services in Phoenix, AZ to support both physical and virtual infrastructure, drive data center best practices, and implement industry standards into workflows. The role includes MACs, hardware installs, cable connectivity, asset management, on-call duties, and strict safety/compliance adherence.

The ideal candidate has 3+ years in data centers or related tech, two active industry certs, proficiency with Windows/Linux, and strong communication to

Qualifications

• Must possess at least a High School diploma or GED equivalency.
• Three (3) years minimum of data center experience.
• Must possess at least two (2) active industry certifications.
• Must be highly proficient with Microsoft Office (Word, Excel).
• Must meet Company minimum driving standards.

Responsibilities

• Directly support and complete all scheduled data center MACs (Moves/Adds/Changes).
• Hardware installation MACs, including device labeling, power connectivity and network cable connectivity.
• Complete hardware support work orders involving hardware and cabling MACs, certification, troubleshooting and break-fix.
• Asset management, auditing and daily work log/ticket tracking.
• Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times.
• Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor.

Skills

Data center operations

Server hardware

Network hardware

Documentation

Customer liaison

Education

High School diploma or GED

Tools

Microsoft Office

DCIM tools

Job description

IES is seeking a Technician II - Data Center Services in Phoenix, AZ to support both physical and virtual infrastructure, drive data center best practices, and implement industry standards into workflows. The role includes MACs, hardware installs, cable connectivity, asset management, on-call duties, and strict safety/compliance adherence.

The ideal candidate has 3+ years in data centers or related tech, two active industry certs, proficiency with Windows/Linux, and strong communication to