Data Center Technician II: Hands-On Infra & Troubleshooting

Insight Global; Town of Texas (WI); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

DCFSA

401k with employer matching

Paid time off

Paid sick leave

Job summary

Insight Global is seeking a Data Center Technician II to support data center and critical infrastructure projects across client environments. This role focuses on installations, maintenance, and troubleshooting of IT infrastructure in fast-paced field settings.

The ideal candidate brings hands-on data center experience, strong troubleshooting skills, and the ability to work effectively with diverse teams in on-site environments.

Qualifications

• 2–3+ years in data center, telecom, or IT infrastructure environments.
• Hands-on experience with cabling, hardware installation, equipment replacement, and troubleshooting.
• Strong understanding of structured cabling and data center best practices.
• Ability to interpret technical documentation, diagrams, and work instructions.

Responsibilities

• Provide Tier 1–2 support for servers and network devices in data center environments.
• Serve as escalation point for Technician I staff.
• Execute installations, maintenance, and troubleshooting of IT infrastructure across client environments.
• Coordinate with field teams to ensure compliance with data center standards.

Skills

2–3+ years experience

Cabling

Hardware installation

Troubleshooting

Structured cabling

Data center best practices

Documentation interpretation

Tier 1–2 support

Escalation point

Education

Associate's degree or equivalent technical/military experience

Job description

Insight Global is seeking a Data Center Technician II to support data center and critical infrastructure projects across client environments. This role focuses on installations, maintenance, and troubleshooting of IT infrastructure in fast-paced field settings.

The ideal candidate brings hands-on data center experience, strong troubleshooting skills, and the ability to work effectively with diverse teams in on-site environments.