Data Center Technician - Critical Operations I

QTS Data Centers; Cedar Rapids (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan

FSA/HSA

Paid holidays

Paid time off

Volunteer days

Employee assistance program

Tuition assistance

Parental leave

Military leave

Job summary

QTS Data Centers in the United States seeks a Critical Operations Technician I to install, repair, and maintain IT, electrical, and mechanical systems inside data center facilities. You will monitor building performance, run tests, and manage tickets for incidents and customer requests on the data floor.

This on-site position requires availability for a 24x7x365 schedule and does not offer remote or hybrid work.

Qualifications

• Two or more years of technical training, military training, or workplace equivalency.
• Background in IT, electrical, and/or mechanical fields.
• Proficiency with MS Office Suite.

Responsibilities

• Applies knowledge to tasks involving IT, electrical and mechanical equipment and operating systems.
• Leads and performs preventive maintenance on mechanical and electrical equipment; records readings.
• Provide remote hands and eyes services for customers.
• Install and support IT, mechanical, and electrical equipment per provisioning docs and procedures.
• Create and update tickets for customer calls and alerts.

Skills

Tech training / Military training

IT / Electrical / Mechanical

MS Office Suite

Tools

Ticketing system

Job description

QTS Data Centers in the United States seeks a Critical Operations Technician I to install, repair, and maintain IT, electrical, and mechanical systems inside data center facilities. You will monitor building performance, run tests, and manage tickets for incidents and customer requests on the data floor.

This on-site position requires availability for a 24x7x365 schedule and does not offer remote or hybrid work.