Data Center Technician - 24/7 Ops & Client Support

Insight Global; Aurora (CO); On-site; USD 28,000 - 41,000; Full time

Job summary

Insight Global seeks a Data Center Technician in Aurora, CO to maintain data center systems and respond to client requests. You will work closely with a small team in a large facility, performing routine checks, ticket handling, and monthly/quarterly testing.

The role involves basic cabling, circuit installs, and data center installations of cages, cabinets, ladder racks, and fiber trays, plus ongoing facility maintenance duties.

Qualifications

• 2+ years of experience in telecom or data center technician roles.
• Basic understanding of networking concepts and IT.
• Eagerness to learn and take on new challenges.
• Excellent customer service skills and ability to be client facing.

Responsibilities

• Perform weekly checks on data center systems and infrastructure.
• Respond to customer service tickets and incidents.
• Run monthly and quarterly tests of systems and equipment.
• Conduct basic cabling and circuit installation tasks.
• Assist with data center installations of cages, cabinets, ladder racks, and fiber trays.
• Support general facility maintenance activities.

Skills

Data center technician experience

Networking basics

Customer service

Willingness to learn

Job description

Insight Global seeks a Data Center Technician in Aurora, CO to maintain data center systems and respond to client requests. You will work closely with a small team in a large facility, performing routine checks, ticket handling, and monthly/quarterly testing.

The role involves basic cabling, circuit installs, and data center installations of cages, cabinets, ladder racks, and fiber trays, plus ongoing facility maintenance duties.