Data Center Technician — On-Call 24/7 Ops

Amazon; Denver (CO); On-site; USD 41,328 - 74,390; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

A leading cloud services provider in Denver seeks a dedicated individual to manage critical data center operations. You will perform installations, troubleshoot network issues, and maintain service availability while serving as a contact point for internal and external stakeholders. Ideal candidates possess 18+ months of IT experience, demonstrating troubleshooting skills and the ability to work a flexible schedule, including nights and weekends. The position offers competitive pay and comprehensive benefits.

Qualifications

• 18+ months of experience in computer/server hardware troubleshooting.
• 18+ months of experience in layer 1/2 networking, including troubleshooting.
• Ability to work in a flexible schedule including nights and weekends.

Responsibilities

• Perform server rack installations and troubleshoot network issues.
• Contribute to documentation and improve processes.
• Engage with stakeholders to drive resolution for technical issues.

Skills

Computer/server hardware troubleshooting

Layer 1/2 networking experience

Troubleshooting and problem solving

Ability to communicate effectively

Education

Bachelor’s degree in IT-related field

Industry standard certifications

Job description

A leading cloud services provider in Denver seeks a dedicated individual to manage critical data center operations. You will perform installations, troubleshoot network issues, and maintain service availability while serving as a contact point for internal and external stakeholders. Ideal candidates possess 18+ months of IT experience, demonstrating troubleshooting skills and the ability to work a flexible schedule, including nights and weekends. The position offers competitive pay and comprehensive benefits.