Lead Data Center Technician - 24/7 Shifts

Insight Global; Sterling (VA); On-site; USD 70,000 - 84,000; Full time

Job summary

Insight Global is seeking a Critical Environments Operator IV for day and night shifts at our Sterling, VA data center. You will lead a 1-4 technician shift, monitor electrical, mechanical, HVAC and life-safety systems, and ensure uptime in a 24/7 environment.

You will follow SOPs/MOPs/EOPs/MMRs, manage preventive maintenance in CMMS, coordinate with vendors, and serve as the client-facing contact to support reliable colo operations.

Qualifications

• HS Diploma or equivalent required.
• 3+ years of data center experience preferred.
• 5-10+ years in critical environments or building engineering.
• Experience with operations, maintenance, or building engineering.
• Experience using SOPs/MOPs/EOPs/MMRs.
• Strong knowledge of electrical, mechanical, HVAC, and critical infrastructure.
• Strong leadership, communication, organizational, and customer service skills.

Responsibilities

• Lead and coordinate 1-4 technicians during assigned shift, ensuring safe, efficient operations.
• Support operation and maintenance of electrical, mechanical, cooling, life safety, and critical power systems.
• Monitor facility alarms and prioritize uptime to protect critical load.
• Use CMMS to track preventive and corrective maintenance, work orders, inspections, and labor.
• Execute and follow SOPs, MOPs, EOPs, MMRs, and Lockout/Tagout procedures.
• Coordinate with vendors, contractors and internal teams for safe work.
• Serve as a customer-facing contact for colocation clients and maintain documentation.
• Support equipment switching, operational improvements, root cause investigations and infrastructure projects.

Skills

Leadership

Communication

Organizational Skills

Customer Service

Data Center Experience

Electrical Knowledge

Mechanical Knowledge

HVAC Systems

Problem Solving

Education

High School Diploma

Tools

Visio

AutoCAD

Job description

Insight Global is seeking a Critical Environments Operator IV for day and night shifts at our Sterling, VA data center. You will lead a 1-4 technician shift, monitor electrical, mechanical, HVAC and life-safety systems, and ensure uptime in a 24/7 environment.

You will follow SOPs/MOPs/EOPs/MMRs, manage preventive maintenance in CMMS, coordinate with vendors, and serve as the client-facing contact to support reliable colo operations.