Data Center Technician I: 24/7 Hands-On Infrastructure

Flexential Corp.; Centennial (CO); In loco; USD 28.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

401(k)

HSA/FSA

Disability insurance

PTO

Employee assistance program

Wellness program

Rewards program

Descrizione del lavoro

Flexential Corp. in Centennial, CO, seeks a Data Center Technician I to provide physical and Level II technical support for customers and internal teams.

The role requires knowledge of facilities infrastructure, Windows operating systems, PC troubleshooting, and related management applications. You will work in a 24x7 environment, maintain data center cleanliness, follow cabling standards, and document tasks and tickets in ServiceNow while escalating issues as needed.

Competenze

• High school diploma or equivalent.
• 0-4 years of IT/Data Center support experience.
• Strong verbal and written communication skills.
• Ability to learn quickly and apply new knowledge.

Mansioni

• Establish and maintain strong customer relationships via prompt responses to calls and emails.
• Monitor and troubleshoot infrastructure issues and alarms.
• Follow ERP processes and escalate to engineering as needed.
• Perform physical security walkthroughs and manage sign-in/badging procedures.
• Document time spent on tasks and support cases and ensure accurate timesheets.

Conoscenze

Communication skills

Windows OS

IT support

Troubleshooting

Self-starter

Reliable

Documentation

Team player

Formazione

High school diploma or equivalent

Strumenti

ServiceNow

ERP systems

Descrizione del lavoro

Flexential Corp. in Centennial, CO, seeks a Data Center Technician I to provide physical and Level II technical support for customers and internal teams.

The role requires knowledge of facilities infrastructure, Windows operating systems, PC troubleshooting, and related management applications. You will work in a 24x7 environment, maintain data center cleanliness, follow cabling standards, and document tasks and tickets in ServiceNow while escalating issues as needed.