Cloud Data Center Technician — AWS Infra (On-Call)

Amazon; Atlanta (GA); On-site; USD 41,328 - 74,390; Full time

Job summary

Amazon is seeking a Data Center Technician to maintain hardware, network, and server systems across AWS data centers in the Atlanta area. You will install racks, perform break-fix, troubleshoot incidents, and participate in on-call rotations to keep services running smoothly.

The role requires travel to sites, lifting up to 40 pounds, and working shifts including nights or weekends. You will collaborate with engineers, vendors, and operations teams while contributing to documentation and process

Qualifications

• Travel to data center locations as needed
• 1+ years of computer networking experience
• 1+ years of Linux operating systems experience
• Experience with computer hardware troubleshooting and repair
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience working with Linux operating systems

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability
• Serving as a primary contact point for internal and external stakeholders
• Performing on-call duties and participating in maintenance and change management activities
• Contributing to documentation and process improvement initiatives
• Helping to interview, train and onboard new team members

Job description

Amazon is seeking a Data Center Technician to maintain hardware, network, and server systems across AWS data centers in the Atlanta area. You will install racks, perform break-fix, troubleshoot incidents, and participate in on-call rotations to keep services running smoothly.

The role requires travel to sites, lifting up to 40 pounds, and working shifts including nights or weekends. You will collaborate with engineers, vendors, and operations teams while contributing to documentation and process