Data Center Shift Lead: Tech Ops & Team Leadership

DayOne; Campus (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

DayOne is seeking a skilled Shift Supervisor to lead a team of shift technicians at our Illinois campus. You will oversee data centre operations, monitor critical services, and coordinate with other departments to resolve issues while maintaining safety and regulatory compliance.

The role requires strong leadership, excellent communication, and a solid background in data centre systems, with the ability to thrive in a fast-paced, 24/7 environment.

Qualifications

• Bachelor’s degree in Engineering, IT, or related field; minimum 2 years data centre operations experience.
• Proven leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced, 24/7 operational environment.
• Knowledge of safety protocols and compliance standards.

Responsibilities

• Lead and manage a team of shift technicians, ensuring they perform their duties effectively.
• Provide guidance and support to team members, fostering a collaborative and productive work environment.
• Conduct regular performance reviews and provide feedback to team members.
• Prepare and oversee shift handover reports, ensuring smooth transitions between shifts.
• Ensure compliance with safety protocols, SOPs, and regulatory requirements.
• Provide technical assistance and support to the shift team as needed; troubleshoot issues during the shift.
• Identify opportunities for process improvements and implement best practices within the team.
• Participate in training and development programs to enhance skills and knowledge.

Skills

Leadership

Team management

Communication

Data center operations

Troubleshooting

Safety compliance

Education

Bachelor’s degree in Engineering/IT

Tools

Data center monitoring systems

Electrical/Mechanical systems

Job description

DayOne is seeking a skilled Shift Supervisor to lead a team of shift technicians at our Illinois campus. You will oversee data centre operations, monitor critical services, and coordinate with other departments to resolve issues while maintaining safety and regulatory compliance.

The role requires strong leadership, excellent communication, and a solid background in data centre systems, with the ability to thrive in a fast-paced, 24/7 environment.