Shift Technician

DayOne; Campus (IL); On-site; USD 64,000 - 90,000; Full time

Job summary

DayOne is seeking a Shift Technician to join our data centre operations team in the United States. You will monitor and maintain critical infrastructure, respond to alarms, and ensure safety in a fast-paced, 24/7 environment.

The ideal candidate holds a Bachelor's degree in Engineering or IT with at least 2 years in data centre operations, strong leadership, and excellent communication. You'll collaborate with cross-functional teams and participate in continuous improvement initiatives.

Qualifications

• Bachelor's degree in Engineering, IT, or related field and a minimum of 2 years of experience in data centre operations or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Technical proficiency in data centre systems and operations.
• Ability to work in a fast-paced, 24/7 operational environment.
• Strong problem-solving and decision-making abilities.
• Knowledge of safety protocols and compliance standards.

Responsibilities

• Monitor and maintain critical infrastructure systems, including Cooling, power distribution, UPS, generators, and fire suppression systems.
• Conduct regular inspections and preventive maintenance on all equipment.
• Respond promptly to alarms and incidents, performing troubleshooting and repairs as needed.
• Assist in the implementation of new systems and equipment.
• Utilize Building Management Systems (BMS) and other monitoring tools to oversee facility operations.
• Record and analyse data from monitoring systems to ensure optimal performance and identify potential issues.
• Manage and escalate incidents according to established protocols.
• Coordinate with vendors and service providers for troubleshooting and repairs.
• Document all incidents, maintenance activities, and repairs in the maintenance management system.
• Adhere to all safety protocols and procedures, ensuring a safe working environment.
• Participate in safety drills and training sessions.
• Report any safety hazards or incidents to the Shift Supervisor.
• Work closely with other shift technicians and support staff to ensure seamless shift transitions.
• Provide support and assistance to other team members as needed.
• Participate in team meetings and contribute to continuous improvement initiatives.

Skills

Leadership / team management

Communication skills

Problem-solving

Technical proficiency

Education

Bachelor's degree in Engineering/IT or related field

Job description

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe – and we’re just getting started.

As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job – it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.

If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

Key Responsibilities

Operations and Maintenance

• Monitor and maintain critical infrastructure systems, including Cooling, power distribution, UPS, generators, and fire suppression systems.
• Conduct regular inspections and preventive maintenance on all equipment.
• Respond promptly to alarms and incidents, performing troubleshooting and repairs as needed.
• Assist in the implementation of new systems and equipment.

System Monitoring

• Utilize Building Management Systems (BMS) and other monitoring tools to oversee facility operations.
• Record and analyse data from monitoring systems to ensure optimal performance and identify potential issues.

Incident Management

• Manage and escalate incidents according to established protocols.
• Coordinate with vendors and service providers for troubleshooting and repairs.
• Document all incidents, maintenance activities, and repairs in the maintenance management system.

Health and Safety

• Adhere to all safety protocols and procedures, ensuring a safe working environment.
• Participate in safety drills and training sessions.
• Report any safety hazards or incidents to the Shift Supervisor.

Team Collaboration

• Work closely with other shift technicians and support staff to ensure seamless shift transitions.
• Provide support and assistance to other team members as needed.
• Participate in team meetings and contribute to continuous improvement initiatives.

Qualifications

• Bachelor's degree in Engineering, Information Technology, or related field and a minimum of 2 years of experience in data centre operations or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Technical proficiency in data centre systems and operations.
• Ability to work in a fast-paced, 24/7 operational environment.
• Strong problem-solving and decision-making abilities.
• Knowledge of safety protocols and compliance standards.

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.