Data Center Shift Technician – 24/7 Operations & Reliability

DayOne; Campus (IL); On-site; USD 64,000 - 90,000; Full time

Job summary

DayOne is seeking a Shift Technician to join our data centre operations team in the United States. You will monitor and maintain critical infrastructure, respond to alarms, and ensure safety in a fast-paced, 24/7 environment.

The ideal candidate holds a Bachelor's degree in Engineering or IT with at least 2 years in data centre operations, strong leadership, and excellent communication. You'll collaborate with cross-functional teams and participate in continuous improvement initiatives.

Qualifications

• Bachelor's degree in Engineering, IT, or related field and a minimum of 2 years of experience in data centre operations or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Technical proficiency in data centre systems and operations.
• Ability to work in a fast-paced, 24/7 operational environment.
• Strong problem-solving and decision-making abilities.
• Knowledge of safety protocols and compliance standards.

Responsibilities

• Monitor and maintain critical infrastructure systems, including Cooling, power distribution, UPS, generators, and fire suppression systems.
• Conduct regular inspections and preventive maintenance on all equipment.
• Respond promptly to alarms and incidents, performing troubleshooting and repairs as needed.
• Assist in the implementation of new systems and equipment.
• Utilize Building Management Systems (BMS) and other monitoring tools to oversee facility operations.
• Record and analyse data from monitoring systems to ensure optimal performance and identify potential issues.
• Manage and escalate incidents according to established protocols.
• Coordinate with vendors and service providers for troubleshooting and repairs.
• Document all incidents, maintenance activities, and repairs in the maintenance management system.
• Adhere to all safety protocols and procedures, ensuring a safe working environment.
• Participate in safety drills and training sessions.
• Report any safety hazards or incidents to the Shift Supervisor.
• Work closely with other shift technicians and support staff to ensure seamless shift transitions.
• Provide support and assistance to other team members as needed.
• Participate in team meetings and contribute to continuous improvement initiatives.

Skills

Leadership / team management

Communication skills

Problem-solving

Technical proficiency

Education

Bachelor's degree in Engineering/IT or related field

Job description

DayOne is seeking a Shift Technician to join our data centre operations team in the United States. You will monitor and maintain critical infrastructure, respond to alarms, and ensure safety in a fast-paced, 24/7 environment.

The ideal candidate holds a Bachelor's degree in Engineering or IT with at least 2 years in data centre operations, strong leadership, and excellent communication. You'll collaborate with cross-functional teams and participate in continuous improvement initiatives.