Data Center Security Ops Lead (24/7)

LE043 Quality Technology Services, LLC; New Albany (OH); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Flexible spending and HSA accounts

Paid holidays

Job summary

QTS Realty Trust is seeking a Security Operations Manager I to oversee physical security for its data centers. You will supervise contract guards, investigate incidents, and coordinate with vendors while ensuring a safe, customer-friendly environment and high security standards.

The role emphasizes collaboration with regional specialists, adherence to protocols, and delivering detailed security reports to leadership. Travel up to 10% may be required.

Qualifications

• 5+ years security patrolling and reporting.
• 3+ years managing security vendors, contractors and customers.
• Bachelor's degree or 5+ years in operations, physical security or equivalent; or Associate's degree with 3+ years.
• Travel up to 10% including travel to other sites for training and support.

Responsibilities

• Supervise contract frontline security staff and daily operations.
• Manage security operations for a data center.
• Coordinate with security vendor management for training and improvement.
• Interface with vendors for system repairs on current and new sites.
• Drive KPI-based improvements in contract guard operations and security briefings.
• Ensure compliance with protocols, monitor cameras, alarms, patrols, logs.
• Respond to emergencies 24/7/365 and manage incidents.
• Oversee onboarding of new contract security staff for sites under construction.
• Ensure Access Control, Visitor Management, CCTV and related systems function.
• Create facility access badges and report security incidents for audits.

Skills

Security patrolling

Vendor management

Operations

Project management

Communication skills

Education

Bachelor's degree or 5+ years in operations/security

Associate's degree or 3+ years in operations/security

Tools

ProWatch

Genetec

Access control software

Job description

QTS Realty Trust is seeking a Security Operations Manager I to oversee physical security for its data centers. You will supervise contract guards, investigate incidents, and coordinate with vendors while ensuring a safe, customer-friendly environment and high security standards.

The role emphasizes collaboration with regional specialists, adherence to protocols, and delivering detailed security reports to leadership. Travel up to 10% may be required.