Data Center Critical Operations Lead

QTS Realty Trust; Fayetteville (GA); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with match

Paid holidays and PTO

Paid volunteer days

Tuition assistance

Job summary

QTS Realty Trust is seeking a Supervisor, Critical Operations to oversee electrical, mechanical, and plumbing maintenance across a 7x24 data center environment. The role includes leading a technical team, coordinating repairs, and ensuring safe, reliable operations on-site.

Responsibilities include staff development, contractor management, and assisting customers with on-site requests and installations. Strong leadership and problem-solving skills are essential for success in this demanding

Qualifications

• Four or more years of workplace or relevant industry experience.
• Previous direct or indirect people leadership experience.
• Ability to lead in a 7x24x365 data center environment.

Responsibilities

• Lead and coordinate preventive maintenance on electrical, mechanical, HVAC, and plumbing systems.
• Supervise Critical Operations Technicians and develop staff performance goals.
• Coordinate maintenance contracting and capital equipment replacement.
• Assist customers on the Data Center floor and support customer installs.
• Prepare and manage operating budgets and incident response plans.
• Stand in for the Critical Operations Manager when needed.

Skills

Leadership

Customer service

Team coordination

Problem solving

Job description

QTS Realty Trust is seeking a Supervisor, Critical Operations to oversee electrical, mechanical, and plumbing maintenance across a 7x24 data center environment. The role includes leading a technical team, coordinating repairs, and ensuring safe, reliable operations on-site.

Responsibilities include staff development, contractor management, and assisting customers with on-site requests and installations. Strong leadership and problem-solving skills are essential for success in this demanding