24/7 Data Center Security Lead

QTS Realty Trust; New Albany (OH); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive benefits

Bonus eligibility

401(k) retirement plan

Job summary

QTS Data Centers is seeking a Security Operations Manager I to oversee physical security services across data centers. You will manage contract guards, incident reporting, and coordinate with regional specialists on projects, expansions and security-related efforts.

The role emphasizes visible security presence and exceptional customer service for visitors, clients, and staff. The position requires leadership of security staff, vendor management, and ensuring adherence to protocols while

Qualifications

• 5+ years in security patrolling and reporting.
• 3+ years managing security vendors, contractors and customers.
• 3+ years working in operations, physical security or equivalent environment.
• 2+ years project management experience.
• Travel up to 10% including site visits for training and support.

Responsibilities

• Supervise contract frontline security staff and daily security operations to provide a safe experience.
• Manage security operations for a data center.
• Coordinate with security vendor management for training and continuous improvement.
• Interface with vendors for system repairs and new security at construction sites.
• Drive continuous improvement of contract guard operations using KPIs and training.
• Ensure security protocols are followed and incident logs are maintained daily.
• Verify security programs meet corporate standards and respond to emergencies 24/7/365.

Skills

Microsoft Office

Access control systems

Communication skills

Emergency management

Physical stamina

On-call availability

Education

Bachelor's degree or 5+ years in ops/security

Associate's degree or 3+ years in ops/security

Tools

ProWatch

Genetec

Job description

QTS Data Centers is seeking a Security Operations Manager I to oversee physical security services across data centers. You will manage contract guards, incident reporting, and coordinate with regional specialists on projects, expansions and security-related efforts.

The role emphasizes visible security presence and exceptional customer service for visitors, clients, and staff. The position requires leadership of security staff, vendor management, and ensuring adherence to protocols while