Data Center Security Operations Lead

QTS; Cedar Rapids (IA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement plan

Paid holidays

Tuition assistance

Volunteer days

Job summary

QTS Realty Trust, LLC is seeking a Security Operations Manager I to oversee physical security for data centers, including guard operations, alarm investigations and incident reporting. You will coordinate with regional security specialists on expansion projects and ensure excellent customer service while maintaining security standards.

The role requires managing contract staff, monitoring access controls and CCTV, and delivering presentations on security status to leadership teams.

Qualifications

• 5+ years of experience in security patrolling and reporting.
• 3+ years managing security vendors, contractors and customers.
• 3+ years working in operations, physical security or equivalent environment.
• 2+ years project management experience.
• Bachelor's degree or five or more years working in an operations, physical security or equivalent environment or Associate's degree or three or more years experience working in an operations, physical security or equivalent environment.
• Must be able to travel up to 10% including the ability to travel to other sites to provide training and support as needed.

Responsibilities

• Supervise contract frontline security staff and daily security operations to provide a safe experience for all who enter the facility.
• Manage security operations for a data center.
• Interface with vendors and ensure continuous improvement of security team skills through training.
• Evaluate and drive improvements of contract guard operations using KPIs and training.
• Ensure proper protocols for monitoring cameras, fire alarms, patrolling and incident documentation.
• Create, assign and issue facility access badges to authorized personnel.

Education

Bachelor's degree or 5+ years experience

Associate's degree or 3+ years experience

Tools

ProWatch

Genetec

Job description

QTS Realty Trust, LLC is seeking a Security Operations Manager I to oversee physical security for data centers, including guard operations, alarm investigations and incident reporting. You will coordinate with regional security specialists on expansion projects and ensure excellent customer service while maintaining security standards.

The role requires managing contract staff, monitoring access controls and CCTV, and delivering presentations on security status to leadership teams.