Data Center Security Operations Lead

QTS Data Centers; Atlanta (GA); On-site; USD 85,000 - 110,000; Full time

Job summary

QTS Data Centers in Atlanta is seeking a Security Operations Manager I to oversee physical security for our data centers. You will supervise frontline security staff, coordinate with vendors, and ensure safety and exceptional customer service for visitors, clients, and employees.

The role focuses on system access, surveillance, incident reporting, and continuous improvement of security processes across sites. Travel up to 10% may be required.

Qualifications

• 5+ years of experience in security patrolling and reporting.
• 3+ years managing security vendors, contractors and customers.
• 3+ years working in operations, physical security or equivalent environment.
• 2+ years project management experience.
• Bachelor's degree or five or more years working in operations, physical security or equivalent environment or Associate's degree or three or more years experience working in operations, physical security or equivalent environment.
• Must be able to travel up to 10% including travel to other sites.

Responsibilities

• Supervise contract frontline security staff and daily security operations to provide a safe experience for all who enter the facility.
• Manage security operations for a data center.
• Coordinate with security vendor management to improve team skills and document lessons learned.
• Interface with vendors involved in system repairs for current sites and new security for construction.
• Drive continuous improvement of contract guard operations using KPIs and training.

Skills

Security patrolling

Vendor management

Operations management

Project management

Education

Bachelor's degree or equivalent in operations/security

Tools

ProWatch

Genetec

Job description

QTS Data Centers in Atlanta is seeking a Security Operations Manager I to oversee physical security for our data centers. You will supervise frontline security staff, coordinate with vendors, and ensure safety and exceptional customer service for visitors, clients, and employees.

The role focuses on system access, surveillance, incident reporting, and continuous improvement of security processes across sites. Travel up to 10% may be required.