Data Center Ops Lead: Fleet Availability & Vendor Strategy

Anthropic; United States; Hybrid; USD 320,000 - 405,000; Full time

Job summary

Anthropic in the United States seeks a Data Center Operations leader who owns site availability, deployment milestones, and incident response across partner-operated sites. You define standards, governance rhythms, and drive performance with vendors while shaping fleet-wide playbooks.

This role requires 8+ years in data center ops, strong vendor management, and hands-on infra knowledge; experience with on-call rotations, SLAs, and coordinating multi-vendor facilities is essential.

Qualifications

• 8+ years in data center operations with production availability accountability.
• Experience managing vendors, MSPs, or contract workforces to measurable outcomes.
• Hands-on depth in server, network and rack infrastructure to verify vendor claims.
• Experience standing up operations at new sites or data halls.
• Experience as incident command or lead-responder and communicating under ambiguity.
• Understanding of SLA design, contracts, and EHS programs.

Responsibilities

• Own site availability, deployment milestones, and repair turnaround with objective data.
• Set daily/weekly vendor priorities and lead operating cadence and reviews.
• Define deployment, break‑fix, change management, security, and EHS procedures.
• Track vendor performance against SLAs and staffing commitments; drive corrective actions.
• Participate in incident escalation and lead vendor response during incidents.
• Translate engineering requirements into vendor direction and report site constraints to leadership.

Skills

Data center ops

Vendor management

Incident command

On-call readiness

Education

Bachelor's degree

Job description

Anthropic in the United States seeks a Data Center Operations leader who owns site availability, deployment milestones, and incident response across partner-operated sites. You define standards, governance rhythms, and drive performance with vendors while shaping fleet-wide playbooks.

This role requires 8+ years in data center ops, strong vendor management, and hands-on infra knowledge; experience with on-call rotations, SLAs, and coordinating multi-vendor facilities is essential.